Retail
MA Services Group have a superior reputation in the retail
security space. Our team of Covert Officers are the
largest nationally, with over 300 staff members.
Our technology empowers the retail community to prevent
crime, reduce loss, and make stores safer.
Security Services
• Security Officers (Loss Prevention and Covert Officers, Static, Roving and Customer Service Officers)
• Mobile Patrols
• Alarm Monitoring
• Control Room Operators
• Duress Response & Lone Worker Escorts
• Electronic Security
• Store Opening and Closing Services
• Intelligence Analysts
• Merchandise Protection Support Responsibilites
Cleaning Services
Our range of services include:
• Retail Store Cleaning
• Waste Management
• Pest Control
• Cleaning Inspection
• Hazard and Sanitary Services
• Ground & Garden Management
Maintenance Services
• Grounds and Garden Management
• Electrical, mechanical & hydraulic services
• Car park services
• Fire and life safety services
• Documentation Management Services
• Asset audit and condition assessment
• Asset verification and register
• Lifecycle management
• Minor Fitout
• Defit works
Loss Prevention Expertise
With the largest Loss Prevention Team in Australia, our security services include specialised loss prevention strategies, such as advanced surveillance systems, undercover security personnel, and inventory control measures, designed to minimise theft and shrinkage, ensuring the protection of merchandise and assets.
Customer-Friendly Security
We provide highly trained security staff who are not only skilled in maintaining safety but also in delivering excellent customer service. Our personnel are approachable and professional, enhancing the shopping experience while ensuring a secure environment.
High-Standards of Cleanliness
Our cleaning services maintain high standards of cleanliness, creating an inviting and hygienic shopping environment. We focus on high-traffic areas, restrooms, and food courts, using eco-friendly products to ensure a safe and pleasant experience for customers and staff.
Rapid Response Maintenance
Our maintenance services include quick response times for any facility issues, from lighting and HVAC repairs to plumbing and general upkeep. This ensures that the retail space remains operational and comfortable, minimizing downtime and disruptions to business operations.
Flexible Scheduling and Minimal Disruption
We offer flexible scheduling for cleaning and maintenance tasks, performing services during off-peak hours or overnight to minimise disruption to your business. This ensures a seamless operation and enhances the customer shopping experience without interruptions.
Our technology provides our clients with detailed asset information, job and audit reports, history search and allows assets to be added that require maintenance including quote requests.
What our Client's Say
The security guards introduce themselves every day, consistently walking between both stores as well as walking all the way through the stores front and back regularly. They are doing a great job in ensuring the team feel safe!
