How to Choose a Commercial Cleaning Service Provider?

The need for a commercial cleaning service provider has increased post the Covid-19 lockdown. Every working professional out there who is reporting back to work wants a clean and safe work environment. The world is bracing itself to meet new challenges after a period of lockdown and companies which have allowed their employees to work from the office cannot afford to put the lives of their employees at risk. To avoid any unwanted risks, you need to hire a commercial cleaning service provider who has adapted themselves with these challenging situations.

Who is a Cleaning Service Provider? A commercial cleaning company provides cleaning services for other businesses and industries. They are more commonly known as B2B (Business to Business) Janitorial Vendors. They provide custom made cleaning services based on a company’s hours of operations.

1. Licensed and Insured

Any commercial cleaning company that you want to hire must have a license to operate, especially in Victoria since they are labour-hire providers as per the guidelines issued on 30th October 2019. They must also hold a valid Insurance. A reputable cleaning service provider will maintain a fully insured status which mitigates the unforeseen risks that may arise in future.

2. Services Offered

When hiring a commercial cleaning company, it is advisable to check whether they offer the services that you need. While some commercial cleaning companies may only have janitorial service, some offer window cleaning, and some may only provide service like carpet cleaning. However, there are companies in the market that can help you with a full range of cleaning services like hard floor surface maintenance, high-pressure cleaning, janitorial services, carpet cleaning, and window cleaning.

3. Experience

A company responsible for cleaning your offices must be trustworthy and experienced as they are responsible for cleaning the office spaces in either your presence or absence depending on the business hours. If they lack experience, it may lead to a mishap, which may result in a bad reputation or cause severe damages to your company. Employees of an experienced commercial cleaning company work diligently and in a professional way with minimal supervisor intervention.

4. Employees

When you hire a cleaning services company, you also place your trust in their employees. Their employees will be cleaning your office both within and after your businesses operating hours, depending on your contract. Hence, they should work with integrity, even when no one is watching.

5. Client Management

A reputed commercial service provider will have in place a robust client management system. They will have well-defined processes in place to handle a complaint from a client. Ask for references if you want to know how they have responded to concerns or complaints from their existing clients. It will help you make an informed decision.

Cleaning & Disinfection Service in COVID 19 Pandemic

While the above information is ideal for you to choose the right commercial cleaning partner in normal circumstances, do keep in mind the current situation. You may also want to check if the cleaning service provider is COVID19 ready. Also, keep in mind that there may be additional support required for sanitization at the workplace. Do not forget to check if their employees are following social distancing protocols while wearing PPE kits. MA Services Group is one such company that meets all the criteria. We, as one of the leading commercial cleaning service company, are committed to providing high-quality service to all our clients.

From the outset, MA Services Group has always sought to provide a fresh perspective in delivering premium and boutique service synergies and we recognise that cleaning and security, when integrated well, are a risk mitigation multiplier with commercial benefits.