Industrial & Manufacturing

MASG ensure that when working with Industrial and Manufacturing clients we conduct thorough risk assessments, implement appropriate measures, train our staff to each location, collaborate with management, and stay updated with the latest technologies and best practices.

Security Officers

At the forefront of our mission is delivering exceptional security services to the Commercial Property Industry.

We take pride in our team of highly qualified security officers who are dedicated to maintaining safety.

Our range of security officers for the commercial property industry include:

Corporate Concierge Officers
Security Officers
Mobile Patrol Officers
Alarm Monitoring Officers
Control Room Operators
Employee, Contractor & Visitor Escorts & Management
Chief Warden and Emergency Officers
Event Officers

Our Security Officers are fully trained in emergency response procedures and First Aid, ensuring they can effectively handle any unexpected situations that may arise.

Electronic Security

We design, install, and commission all integrated Electronic Security systems. Our expertise in the Electronics Security solutions domain allows us to offer clients unique solutions specific to their business environment.

Our Electronic Security Solutions include:

CCTV Camera Installation
Alarm System Installation & Monitoring
Alarm System Maintenance
Solar Cameras
Fog Cannons
Ad hoc technology solutions

Alarm Monitoring & Response

Through our A1 Graded Monitoring Centre, using Patriot Systems, we monitor a large number of commercial properties throughout the country. Our A1 Graded Monitoring Centre is equipped with the latest technology, and we are able to monitor all types of systems, including NBN-enabled GPRS systems , IP Systems or Dialler.

CCTV System Monitoring

Our A1 Monitoring Centre also has the capability to integrate CCTV Monitoring to enhance your premises Security Measures.

The integration of CCTV with a monitoring system enhances security measures by providing:

Proactive Surveillance: Constant monitoring ensures immediate response to security breaches, minimizing potential risks.
Scalability: Systems can scale to accommodate varying surveillance needs, from single-camera setups to extensive networks covering large areas.
Duress Monitoring: Our A1 monitoring service offers comprehensive duress monitoring, ensuring immediate response and enhanced safety in emergency situations.
Staff Welfare Checks: Our A1 monitoring service includes regular staff welfare checks, ensuring the well-being and safety of your employees around the clock.

Why Choose Us for Your Alarm & CCTV Monitoring?

Enhanced Security
Security Monitoring Officers oversee alarms in real-time, ensuring rapid responses to potential security threats.

24/7 Surveillance
Continuous monitoring ensures round-the-clock protection against intrusions or emergencies.

Rapid Response
Officers can promptly alert authorities or dispatch emergency services when alarms are triggered, minimising damage or loss.

Peace of Mind

Hiring Alarm Monitoring Officers can reassure property owners knowing their premises are professionally monitored.

Expertise

Our officers are highly trained in alarm and security systems.

Mobile Patrols

Mobile patrol officers are security professionals who regularly patrol designated areas or properties. They monitor suspicious activities, deter vandalism or theft, respond to alarms or incidents, and ensure the overall security and safety of the premises they patrol.

Many businesses discover that dedicated security officers for their premises are unnecessary, so they choose mobile patrols as a much more cost-effective and efficient solution.

Our approach to mobile patrol services is built on a boutique model, emphasising attention to detail. Traditional patrol services depend heavily on servicing a large number of clients within a certain range. In contrast, our patrols are readily available to respond effectively due to the minimal allocation of sites per vehicle and the sound understanding and attention to detail each patrol officer has within their designated route.

Our service is designed to build a specific solution on a client-by-client basis. Each vehicle is dedicated to a limited number of sites, and in certain instances, a vehicle is dedicated to only one client. We also work closely with our Electronic Solutions Team to develop patrol solutions that are more effective than the traditional model.

Our Services

Scheduled Patrols

We regularly schedule mobile patrols, which involve our security officers driving through a designated area at predetermined times to deter criminal activity.

Random Patrols

Random patrols involve unpredictably timed visits to a location, making it more challenging for potential criminals to anticipate when security officers will be present.

Alarm Response

Mobile patrol officers respond to alarms triggered by security systems, such as intrusion, fire, or panic alarms. They assess the situation, investigate the cause of the alarm, and take appropriate action.

Unlock and Lock Services

Mobile patrol officers can secure and unlock facilities during non-operating hours. This service ensures that all doors, windows, and gates are properly secured or opened at the beginning and end of the day.

Property Checks

Officers may conduct routine checks of specific areas within a property, including parking lots, entrances, and critical infrastructure, to ensure they are secure and free from potential threats.

Incident Response

Mobile patrol teams are trained to respond to various security incidents, including disturbances, trespassing, vandalism, and accidents. They can provide immediate assistance and coordinate with law enforcement.

Emergency Response

In situations requiring immediate assistance, mobile patrol officers can serve as first responders, offering initial support and coordinating with emergency services until they arrive.

CCTV Monitoring

Some mobile patrol services include monitoring surveillance cameras installed on the property. Officers can observe live camera feeds and respond to suspicious activities or security breaches.

Security Escort

Mobile patrols can provide security escorts for individuals or employees walking to and from their vehicles or between buildings within a property, enhancing personal safety.

Access Control

Officers can manage and verify access to restricted areas, ensuring that only authorised personnel can enter specific locations within a property.

State of the Art Technology

We utilise our own fully integrated state-of-the-art alarm response system, which automatically tracks and directs our closest available patrol vehicles and staff to alarm activations at the touch of a button. This ensures you receive the most time-effective response, accurate reporting, and transparent service.

Why Choose Us for Your Mobile Patrol Officers?

What’s Included:

A tailored solution for your business, including site maps
Security signage to deter thieves
Site induction to ensure our staff are familiar with your premises
An account manager who looks after your business
Reporting of any incidents tailored to your business, including photos

Drug & Alcohol Testing

Our corporate concierge security officers provide more than just security. They can positively impact your business by creating an inviting and professional environment and ensuring a seamless experience for your clients and guests.

In addition to welcoming and assisting your visitors, they can manage administrative tasks and other responsibilities, making them invaluable assets to your business.

Our corporate concierge security guards in Australia are highly trained in all aspects of corporate security, professionally presented, and provide first-class customer service, enhancing workplace efficiency and safety.

Our guards are trained to an exceptionally high standard and are well-equipped to provide premium guard security services to your business, making them an ideal investment for your company.

Our Services
We can tailor corporate concierge services according to your needs. These are just some of the services we provide:

Efficiently manage incoming mail, phone calls, and emails professionally and courteously.
Facilitate tenant and visitor access requests for meetings and training rooms, including managing access cards for streamlined entry.
Conduct thorough foyer inspections to uphold occupational health and safety (OHS) guidelines, ensuring a safe environment.
Coordinate meetings and events
Address tenant and visitor complaints promptly and effectively, resolving issues to maintain a harmonious living or working environment.
Manage and regulate building access, ensuring only authorised individuals enter the premises and maintaining security protocols.
Carrying out fire drills as instructed and maintaining evacuation procedures
Coordinate transportation services, including booking taxis ensuring convenient and reliable travel arrangements.
Regular patrols of parking and common areas
Residential buildings - supervising move-in/move-out processes
Control of building access

Why Choose Us for Your Concierge Security Services?

Professionalism
Our Australian Private Security Contractors are trained professionals who always maintain a high level of respect and courtesy.

Experience
Our Concierge team have extensive experience providing concierge security services across various industries and settings.

Customised Solutions
We offer tailored security solutions to meet the unique needs of each client and location.

24/7 Availability
Our services are available round-the-clock to ensure continuous protection and support.

Customer Satisfaction
We prioritise client satisfaction by delivering reliable, responsive, and proactive security services.

Traffic Management

Traffic management services are crucial for maintaining the safe and efficient movement of vehicles and pedestrians. Given the unique environment of a healthcare facilities, these services must accommodate emergency vehicles, staff, patients, and visitors.

Our Services include:

Traffic Control Planning

Assessment: Conducting a thorough evaluation of the hospital’s layout, traffic patterns, and potential hazards.
Plan Development: Creating a traffic management plan that considers the hospital’s specific needs, including emergency vehicle access, patient drop-off areas, and parking facilities.

Emergency Vehicle Access

Clear Pathways: Ensuring that routes for ambulances and other emergency vehicles are always clear and accessible.
Priority Access: Implementing measures to prioritise emergency vehicles over regular traffic.

Parking Management

Designated Parking Areas: Allocating parking spaces for staff, patients, visitors, and emergency vehicles.
Parking Assistance: Providing staff to guide vehicles to available parking spaces and manage overflow parking situations.

Pedestrian Safety

Crosswalks and Signage: Installing and maintaining clear crosswalks, pedestrian signals, and signage.
Wayfinding Assistance: Offering assistance to pedestrians to help them navigate the hospital grounds safely.

Traffic Control Implementation

Signage and Barriers: Placing temporary and permanent signs, cones, and barriers to manage traffic flow.
Traffic Controllers: Deploying trained personnel to direct traffic, especially during peak hours or special events.

Construction and Maintenance Coordination

Minimising Disruption: Coordinating traffic management during construction or maintenance activities to minimise disruption to hospital operations.
Safety Measures: Implementing additional safety measures in construction zones to protect workers, staff, patients, and visitors.

Monitoring and Adjustments

On-site Supervision: Supervisors monitor traffic conditions and make real-time adjustments as needed.
Technology Integration: Using cameras, sensors, and communication tools to track traffic flow and respond to issues promptly.

The benefits of Traffic Management at Healthcare facilities include:

Enhanced Safety: Reduces the risk of accidents and injuries by ensuring safe and orderly traffic flow.
Efficiency: Minimises congestion and delays, ensuring timely access for emergency vehicles and smoother movement for all.
Compliance: Ensures adherence to legal and regulatory requirements, reducing the risk of fines and legal issues.
Patient and Visitor Experience: Improves the overall experience for patients and visitors by providing clear guidance and reducing stress related to parking and navigation.

Security Services

At MA Services Group, we aim to provide outstanding security services tailored for the industrial ad manufactured industry. We understand the unique security needs of this industry to ensure a safe environment.
Our range of security services include:
• Security Escorts
• Electronic Security
• Alarm Monitoring
• Alarm Response
• Mobile Patrols
• Control Room Operators
• Traffic Management
• Advanced First Aid
• Drug and Alcohol Testing

Cleaning Services

Our cleaning staff undergo vigorous training to ensure their ability to deliver exceptional services with utmost effectiveness and efficiency.
Our range of security services include:
• Standard Cleaning
• Hazard Management

Maintenance Services

MASG provide the following Maintenance Services:
• Electrical Services
• Plumbing and Hydraulic Services
• Mechanical Plumbing HVAC
• Grounds and Car Park Services
• Fire and Life Safety Services
• Carpentry and handyman services

Our technology provides our clients with detailed asset information, job and audit reports, history search and allows assets to be added that require maintenance including quote requests.

Our expertise is sought-after in the retail, logistics, healthcare and federal government sectors as well as many other. This diversity reflects our adaptability and commitment to providing tailored solutions to a wide spectrum of enterprises and organisations.

What our Client's Say

Thank you for your services at the recent commemoration. Your service was excellent, and we really appreciate your attention to detail and time on site.

John Doe