WHISTLEBLOWING SERVICE
Unethical conduct and whistleblower reporting is an essential instrument in addressing wrongdoings or suspected conduct not aligned with MA Services Group values. Internal reporting is the first step, however if there is any concern the STOPLINE whistleblower hotline service is there to support anyone needing to report externally. To make a report:
- Internal report your concern to a Manager or Client delivery manager or use the wb@maservicesgroup.com.au email.
- Scan the QR code and complete the form, making it easier to make a confidential and anonymous report.
External reports may be made to a 24-hour independent service provider hotline by:
Calling: STOPLINE21 on 1300 304 550
Emailing: makeareport@stopline.com.au
Writing: C/o Stopline Pty, Ltd, PO Box 403, Diamond Creek, VIC 3089
EMPLOYEE ASSISTANCE PROGRAM
At MA Services Group, we prioritise the health and wellbeing of our employees. That’s why we partner with Acacia EAP, a trusted provider offering 24/7 confidential counselling and support services.
Acacia EAP is here to assist you and your immediate family members with short-term support during challenging times. Their professional services are designed to help you manage personal or work-related issues effectively and with care.
Acacia support a wide variety of areas including depression and anxiety, relationships and marriage challenges, family and parenting issues, grief and loss, illness adjustment and management, stress management, addiction and substance abuse, work related stress, sleep disorders, dietician support, eating disorders, domestic violence, mental health concerns and any other issues impacting your personal life.
Accessing EAP Services
You can access Acacia EAP’s services 24/7 in the following ways:
- Phone: Call 1300 364 273
- Online: Book appointments, live chat, or explore resources via their website at www.acaciaconnection.com
- Text: Send a message to 0401 33 77 11
- Self-Service Booking: Use Acacia EAP’s Appointment Hub to schedule and manage your appointments conveniently online.
Your confidentiality is our priority. Acacia EAP ensures all services are delivered discreetly, giving you peace of mind as you seek the support you need.
