MA Services Group’s Simplified Electronic Solutions

Security Control Room Operator

Electronic Security Solutions is performing security operations using electronic equipment such as

  • Data communications
  • Access control
  • Surveillance alarm intrusion
  • Analytics, AI (Artificial Intelligence) and or
  • Business Intelligence in any facility, residential and/ or commercial environment.

We supply, install, and maintain a state of the art security and data solutions across a wide range of residential and commercial verticals. This involves the design, installation, and commissioning of all integrated electronic security systems, which can be either simple or very complex solutions.

CCTV-Monitoring




Our Services

A1 graded monitoring centre services

Alarm & CCTV Monitoring – Through our A1 Graded Monitoring Centre, using Patriot Systems, we monitor a large number of commercial and residential clients throughout the country. Our A1 Graded Monitoring Centre is equipped with the latest technology and we are able to monitor all types of systems from NBN enabled, GPRS systems and IP Systems or Dialler.

CCTV Monitoring

Staff Welfare Checks – We currently provide this service to a number of businesses as the awareness for workplace safety grows. Currently, this is provided to security firms but we have had recent interest from cleaning and maintenance firms as there is a number of lone workers in those industries that have previously been unchecked

Patriot Reporting Systems – Our A1 graded monitoring centre utilises the patriot reporting system for monitoring alarms and CCTV as well as dispatching responses with follow up reports. This system is high end yet easy to use with clients being provided with a login to complete system checks if required.

Duress Monitoring- – We are able to monitor on-site/fixed duress buttons or mobile duress devices. This is a service that is mainly used in commercial environments and can be implemented for personal use.

After Hours Call Centre – We are able to provide a direct line into our Monitoring Centre which is a service we provide for a number of clients currently. The benefit of this is having a central point of call for your business with our Operators forwarding on important calls or emailing through for general enquiries.


Our Specialities

24-7 available

24/7 Service – MA Services Group operates an A1 Graded Monitoring Centre manned by multiple operators 24 hours per day, 7 days per week and is in regular communication with clients and staff in the field.

Certification – Our Monitoring Centre has achieved A1 Grading Certification per Australian Standard 2201.2-2004 Intruder Alarm Systems – Monitoring Centres.
An A1 Grading is the highest certified level for a Monitoring Centre.

GPS-Technology

GPRS monitoring – is ideal for most premises as it provides fast and secure communication between your premises and our Monitoring Centre without the use of a phone line.

Patriot Reporting Systems

Patriot Reporting Systems – For monitoring alarms and CCTV as well as dispatching responses with follow up reports. This system is high end yet easy to use.

If an alarm is activated – If an alarm is activated, clients have the option to be contacted directly and respond to the alarm, or we can contact a patrol vehicle immediately and dispatch it to the location. In some instances, Police may be required and MASG is authorized with an Alpha Code to dispatch Police for genuine breaches of security at your premises. Further to this, our operators are able to monitor CCTV cameras from client sites and use this function for virtual patrolling of the site or used in conjunction with physical alarm response.

Australian Based – MA Services Group is an Australian owned company.


Alarm Systems That We Use:


By the
numbers.

2,000+

SERVICE PERSONAL

1300+

CITIES / SUBURBS / REGIONS / REGIONAL CENTRES COVERED BY US

1:1.5

TALENT FORCE DIVERSITY OF
FEMALE TO MALE

175,2000

ANNUAL NATIONAL SUPPORT HOURS THAT’S 365 W 24 / 7

14,000,000+

MEMBERS OF THE PUBLIC, CLIENT’S EMPLOYEES AND STAKEHOLDERS SERVED EACH YEAR

50,000+

ANNUAL TRAINING HOURS

We are everywhere
you need us to be.

1300 02 04 06

VIC

Suite 3 & 4,
15 / 21 Butler Way
Tullamarine
VIC 3043
Australia
Freecall: 1300 020 406

NT

19 Smith Street Mall, Level 16, Charles Darwin Centre, Darwin 0800
Australia

NSW

Unit 1, 468-470 Victoria Street, Wetherill Park , NSW 2164
Australia
t. (02) 9352 0205

NZ

Level 13, 92 Albert Street, Auckland 1010 New Zealand

SA

Office 1, 285
Anzac Highway
Plympton
SA 5038
Australia
t. (08) 8330 4069

WA

47 Esther St, Belmont, WA, 6104
Australia
t. (08) 6160 5936

QLD

20 / 23
Ashtan Place
Banyo
QLD 4014
Australia
t. (07) 3267 8569

ACT

Unit 13 / 27
Yallourn Street
Fyshwick
ACT 2609
Australia