Education
At MA Services Group, we're focused on providing a safe and secure environment for our education clients. We understand what's important to the education industry and provide integrated services and staff specially trained to ensure the safety of staff, students and the community in a welcoming manner.
Security Services
Security Officers
At the forefront of our mission is delivering exceptional security services to the Education Industry.
We take pride in our team of highly qualified security officers who are dedicated to maintaining the safety and well-being of students, faculty, staff, and visitors.
Our range of security officers for the education industry include:
- Security Officers
- Mobile Patrol Officers
- Alarm Monitoring Officers
- Control Room Operators
- Employee, Student & Visitor Escorts & Management
- Chief Warden and Emergency Officers
- Event Officers
- Traffic Management Officers
Our Security Officers are fully trained in emergency response procedures and First Aid, ensuring they can effectively handle any unexpected situations that may arise.
Event Management
Our Events Security Services are built on the foundations of stringent pre-planning for complex arrangements, staff who possess excellent customer service and communication skills and detailed training and overall security management for each event.
Our range of event security services for education clients include:
- Security Officers - including Customer Service, Escort, Responsible Service of Alcohol officers, Close Personal Protection, Fire Warden, Traffic Management, Vehicle & Bag inspectors.
- Event Planning
- Security Screening
- VIP Management
- Age Verification Services
- CCTV & Control Room Monitoring
- Traffic Management
- Crowd Management
- Incident Response
- Post Event Reporting
Mobile Patrols
We provide customised roving patrols and alarm response services for our tertiary clients, tailored to meet your specific needs.
Mobile patrol officers are security professionals who regularly patrol designated areas. They monitor suspicious activities, deter vandalism or theft, respond to alarms or incidents, and ensure the overall security and safety of the premises they patrol.
Our Patrol Services include:
Scheduled Patrols
We regularly schedule mobile patrols, which involve our security officers driving through campuses at predetermined times to deter criminal activity.
Random Patrols
Random patrols involve unpredictably timed patrols, making it more challenging for potential criminals to anticipate when security officers will be present.
Alarm Response
Mobile patrol officers respond to alarms triggered by security systems, such as intrusion, fire, or panic alarms. They assess the situation, investigate the cause of the alarm, and take appropriate action.
Unlock and Lock Services
Mobile patrol officers can secure and unlock facilities during non-operating hours. This service ensures that all doors, windows, and gates are properly secured or opened at the beginning and end of the day.
Property Checks
Officers conduct routine checks of specific areas within a tertiary facility, including parking lots, entrances, to ensure they are secure and free from potential threats.
Incident Response
Mobile patrol teams are trained to respond to various security incidents, including disturbances, trespassing, personal safety, vandalism, emergency responses and accidents. They can provide immediate assistance and coordinate with law enforcement.
Emergency Response
In situations requiring immediate assistance, mobile patrol officers can serve as first responders, offering initial support and coordinating with emergency services until they arrive.
CCTV Monitoring
Some mobile patrol services include monitoring surveillance cameras installed. Officers can observe live camera feeds and respond to suspicious activities or security breaches.
Security Escort
Mobile patrols can provide security escorts for students or employees walking to and from their vehicles or between buildings within a property, enhancing personal safety.
Access Control
Officers can manage and verify access to restricted areas, ensuring that only authorised personnel can enter specific locations within a property.
State of the Art Technology
We utilise our own fully integrated state-of-the-art alarm response system, which automatically tracks and directs our closest available patrol vehicles and staff to alarm activations at the touch of a button. This ensures you receive the most time-effective response, accurate reporting, and transparent service.
Alarm Monitoring & Response
Through our A1 Graded Monitoring Centre, we monitor a large number of tertiary facilities throughout the country. Our A1 Graded Monitoring Centre is equipped with the latest technology, and we are able to monitor all types of systems, including NBN-enabled GPRS systems , IP Systems or Dialler.
CCTV System Monitoring
Our A1 Monitoring Centre also has the capability to integrate CCTV Monitoring to enhance your premises Security Measures.
The integration of CCTV with a monitoring system enhances security measures by providing:
- Proactive Surveillance: Constant monitoring ensures immediate response to security breaches, minimising potential risks.
- Scalability: Systems can scale to accommodate varying surveillance needs, from single-camera setups to extensive networks covering large areas.
- Duress Monitoring: Our A1 monitoring service offers comprehensive duress monitoring, ensuring immediate response and enhanced safety in emergency situations.
- Staff Welfare Checks: Our A1 monitoring service includes regular staff welfare checks, ensuring the well-being and safety of your employees around the clock.
Why Choose Us for Your Alarm & CCTV Monitoring?
Enhanced Security
Security Monitoring Officers oversee alarms in real-time, ensuring rapid responses to potential security threats.
24/7 Surveillance
Continuous monitoring ensures round-the-clock protection against intrusions or emergencies.
Rapid Response
Officers can promptly alert authorities or dispatch emergency services when alarms are triggered, minimising damage or loss.
Peace of Mind
Hiring Alarm Monitoring Officers can reassure property owners knowing their premises are professionally monitored.
Expertise
Our officers are highly trained in alarm and security systems.
Electronic Security
We design, install, and commission all integrated Electronic Security systems. Our expertise in the Electronics Security solutions domain allows us to offer tertiary clients unique solutions specific to their facility.
Our Electronic Security Solutions include:
- CCTV Camera Installation
- Alarm System Installation & Monitoring
- Alarm System Maintenance
- Solar Cameras
- Ad hoc technology solutions
Employee, Contractor & Visitor Escorts & Management
Effective employee, contractor, and visitor escort and management services are crucial for maintaining security and operational efficiency in tertiary facilities. These services ensure that all personnel are appropriately monitored and guided within the premises, minimising security risks and ensuring a smooth workflow.
At MA we provide the following services:
Employee Escorts: This service ensures that employees, especially those working late hours, are safely escorted to and from their office and cars. It enhances employee safety, and fosters a secure working environment.
Student Escorts: This service ensures that students are safely escorted through campus to their rooms or between buildings, especially when its late at night
Contractor Management: Contractors often require access to specific areas for maintenance or project work. Proper escorting and management ensure they are accompanied by authorised personnel, verifying their identity, ensuring compliance with security protocols, and preventing any disruptions to operations.
Visitor Management: Visitor escort services ensure that all guests are identified, registered, and accompanied by authorised personnel while on-site. This not only maintains security but also ensures visitors have a positive experience by guiding them efficiently to their intended locations.
Cleaning Services
Education Facility Cleaning
We are proud to provide a full range of commercial deep-cleaning services to various industries across Australia. From offices and commercial to retail and hospitality cleaning, our team have the experience and specialised skills to effectively and efficiently clean any business premises.
General Commercial Cleaning
This includes vacuuming, mopping, dusting, washing, window cleaning and wiping surfaces in the following spaces:
- Office Spaces – Boardrooms, Workspaces
- Restrooms
- Pantries and breakout areas
- Lobbies
- Lifts and escalators
- Staircases & emergency exit routes
- Car Parks
- Deep Commercial Cleaning
Deep Commercial Cleaning
- Vacuuming all carpets thoroughly (moving furniture if necessary)
- Detailed mopping and scrubbing of all floors
- Cleaning light switches, fixtures, and door handles
- Vacuuming drapes, blinds, windowsills, etc
- Emptying and cleaning inside cabinets
- Cleaning inside appliances (microwave, fridge, etc.)
- Comprehensive bathroom and toilet cleaning
- Sanitising computer keyboards & screens
- Dusting vents, baseboards, ledges, etc
- Sanitising all surfaces with effective green cleaning agents
Specialised Periodical Cleaning Services
- Strip And Seal
- Floor Buffing
- Floor Scrubbing
- Floor Polishing
- External Façade Cleaning
- High Cleans
- Steam Cleaning
- CCTV Camera Cleans
- Fleet Vehicle Cleaning
Waste Management
We provide comprehensive waste management services to ensure that tertiary facilities maintain a clean and environmentally friendly workspace. These services include:
- Customised Waste Management Plans
- Waste collection and segregation
- Collection, sorting, and processing of recyclable materials
- Safe Disposal of Hazardous Waste
- Waste Minimisation Strategies
- Compliance with Environmental Regulations
- Monitoring and Reporting
- Emergency Waste Cleanup
Pest Control
We provide comprehensive pest control services to help tertiary facilities maintain a clean, healthy, and pest-free environment. These services encompass various techniques and methods to prevent, manage, and eradicate pest infestations, ensuring the safety and comfort of employees and students. Our Pest control services include:
- Pest Inspection and Identification
- Customised Pest Control Plans
- Integrated Pest Management (IPM): a long-term prevention strategy including a combination of biological, physical, and chemical methods to manage pests in the most environmentally friendly way possible.
- Safe and Effective Pest Treatment: this may include the application of pesticides, insecticides, rodenticides, and other control agents.
- Preventive Pest Control Measures
- Rodent, Insect and Bird Control
- Pest Monitoring and Reporting
- Emergency Pest Control Services
Cleaning Inspections
Cleaning inspection services are vital for maintaining high standards of cleanliness and hygiene. These services involve thorough evaluations of cleaning processes, ensuring that all areas meet specified cleanliness standards. Inspections help identify issues, verify compliance, and provide feedback for continuous improvement.
Our team undertake:
- Routine Inspections
- Quality Assurance Inspections
- Specialised Inspections
- Post-Cleaning Inspections
Hazard Management
Cleaning hazard management involves the systematic identification, assessment, and mitigation of risks associated with cleaning processes. These services ensure a safe and healthy environment for cleaning staff, building occupants, and visitors by addressing various hazards that can arise during cleaning activities. Types of hazards that our team deal with include: chemical, biological, physical, ergonomic and environmental hazards.
Our team undertake:
- Hazard identification
- Risk assessments
- Training and education
- Safe work practices
- Emergency preparedness
- Documentation and reporting of hazards
Hygiene & Sanitary Services
MA offers a wide range of hygiene and sanitary services designed to maintain a clean, healthy, and safe environment in various settings. These services are essential for preventing the spread of germs, ensuring compliance with health regulations, and promoting overall well-being. Our hygiene and sanitary services include:
- Regular Cleaning, Disinfection and Maintenance
- Hand Hygiene Solutions
- Feminine Sanitary Disposal
- Nappy Disposal
- Urinal Cleaning and Disinfecting
- Sanitisation of High-Traffic Areas
- Waste Management and Disposal
- Deep Cleaning Services
- Hygiene Audits and Assessments
Maintenance Services
Asset Management
Effective asset management is essential for any tertiary facility to maximise the value, efficiency, and lifespan of it's assets. At MA Services Group we provide the following asset management services:
Asset Audit & Condition Assessments: We provide regular asset audits and condition assessments to understand the current state and performance of your assets. This involves systematically inspecting and evaluating the physical and operational condition of assets to identify any issues, maintenance needs, or opportunities for improvement. These assessments help in planning maintenance activities, budgeting for repairs or replacements, and ensuring compliance with regulatory requirements.
Asset Verification: As part of our asset verification services we physically verify the existence, location, and condition of assets. This ensures that the asset register accurately reflects the current status of all assets. It helps in preventing asset misplacement or theft, ensuring proper utilisation, and maintaining accurate financial records.
Asset Register: We provide comprehensive and up-to-date records of all assets owned by a business including details such as asset descriptions, acquisition dates, locations, conditions, and maintenance histories.
Lifecycle Management: We oversee assets from acquisition to disposal. This includes planning and budgeting for asset procurement, monitoring usage and performance, scheduling regular maintenance, and determining the appropriate time for asset replacement or disposal. Effective lifecycle management helps in optimising asset utilisation, reducing downtime, and minimising total cost of ownership.
MA helps business's to ensure their assets are efficiently managed, maintained, and utilised, ultimately contributing to improved operational performance and cost savings.
Car Park Services
MA provides car park maintenance services encompass a variety of tasks designed to ensure that parking facilities are safe, clean, and well-maintained for users. These services help extend the lifespan of the car park, enhance its appearance, and prevent potential hazards. Our car park maintenance services include:
Surface Cleaning and Sweeping: Regular cleaning and sweeping of the car park surface to remove debris, dirt, and litter, maintaining a clean and welcoming environment.
Line Marking and Repainting: Ensuring that parking spaces, directional arrows, pedestrian walkways, and other markings are clearly visible and regularly repainted as needed.
Pothole and Crack Repairs: Prompt repair of potholes, cracks, and other surface damages to prevent further deterioration and ensure a smooth driving surface.
Lighting Maintenance: Regular inspection and replacement of lighting fixtures to ensure adequate illumination for safety and security, particularly during nighttime hours.
Signage Maintenance: Installing and maintaining clear and visible signage for directions, parking restrictions, and safety instructions.
Drainage and Water Management: Ensuring that the car park has proper drainage to prevent water accumulation, which can cause damage and pose safety hazards.
Inspections and Repairs: Conducting regular inspections of the car park barriers, and supports, and performing necessary repairs to maintain safety standards.
Landscaping and Groundskeeping: Maintaining any landscaped areas around the car park, including trimming bushes, mowing grass, and removing weeds.
Graffiti Removal and Vandalism Repair: Prompt removal of graffiti and repair of any vandalism to maintain the car park's appearance and safety.
Pest Control: Implementing pest control measures to prevent infestations that could damage the car park structure or create an unsanitary environment.
By engaging MA Services Group to manage your car park, facility managers can ensure that parking areas remain safe, functional, and aesthetically pleasing for all users.
Documentation Management Services
We provide solutions to support the management, control and cloud-based storage of critical and compliance documentation. This includes built drawings, maintenance services reports, compliance reporting and library structures. These solutions aim to support accreditation requirements for client service delivery.
Electrical, Mechanical & Hydraulic Services
Electrical Services
Our Electrical Services include the full manufacturer & compliance requirements for all maintenance of electrical assets. This includes but is not limited to main and distribution switchboards, testing & tagging of portable electrical equipment, and general power such as power points & lighting. Additionally, we provide all essential services compliance requirements, such as generators, emergency and exit lighting, lift monitoring and uninterrupted power supplies (UPS).
Our Electricians are fully trained and are licenced accordingly to the equipment they are qualified to work on, along with specific State/Territory registration requirements.
Mechanical Services
We provide a full suite of maintenance for mechanical assets such as chillers, boilers, air handling units, split systems and more. We also provide Building Management Services that support these systems, and additionally, perform air monitoring testing and commissioning that conforms with each State and Territory’s requirements. This service can then be modified to suit specific industries.
Hydraulic Services
Our Hydraulic Maintenance Services include all routine maintenance requirements on plumbing assets such as boilers, general plumbing (toilets, sinks etc) and compliance testing on backflow prevention devices in a commercial setting.
Fire and Life Safety Services
As fire & life safety in all buildings are heavily regulated, we provide a comprehensive approach to ensuring a building owner’s assets conform and are certified in accordance with the Buildings Occupancy Certificate.
Our Fire & Life Safety Maintenance Services includes the provision of services to all fire systems such as fire panels, communication systems, sprinkler and hydrant systems and annual essential services that report to the requirements of each State and Territory.
Grounds and Garden Management
No two landscapes, gardens or surroundings are alike, so every job requires a tailored service. For this reason, our grounds maintenance services consist of the specialists required for your garden and your individual garden maintenance needs.
MA Services Group provides the following Grounds and Garden management services:
- Garden landscaping
- Lawn mowing
- Hedge trimming & pruning
- Weeding and weed management
- Watering
- Rubbish removal
Trusted by
Our expertise is sought-after in the retail, logisitics, healthcare and federal government sectors as well as many others. This diversity reflects our adaptability and commitment to providing tailored solutions to a wide spectrum of enterprises and organisations.
Why
Choose Us
Campus-Specific Security Solutions
We offer advanced security solutions tailored for education facilities including 24/7 monitoring, emergency response services, and state-of-the-art access control systems to ensure the safety of students, faculty, and staff across large and open environments.
Sustainable Cleaning Practices
Our cleaning services utilise eco-friendly products and methods that support the university’s sustainability goals. We focus on high-traffic areas, student residences, and academic buildings to maintain a clean and healthy environment conducive to learning and living.
Comprehensive Facility Maintenance
We provide a full range of maintenance services, from routine inspections and repairs to advanced HVAC and plumbing solutions. Our preventative maintenance programs help reduce downtime and extend the life of campus facilities.
Specialised Event Support
Universities frequently host large events, conferences, and sports activities. Our team offers specialised event support services to ensure smooth and successful events.
Technologically Integrated Services
We leverage the latest technology to enhance our services, including real-time reporting, predictive maintenance tools, cleaning robotics and integrated security systems. This ensures efficient communication, swift issue resolution and transparency in service delivery.
What our Client's Say
"Thank you for supplying the two security guards to our Primary School last weekend. Both guards were well presented, punctual, professional and very helpful in assisting the load up in the car with heavy equipment at the end of the day."
- Sandringham Ambulatory Care Centre