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5 Reasons that Commercial Clients Switch their Cleaning Company

5 Reasons that Commercial Clients Switch their Cleaning Company

Corporate offices need to be kept clean both to give a good first impression and to keep employees healthy. We don’t just mean taking out the trash instead we’re talking about an experience that goes way above surface cleaning. A company providing cleaning services should have industrial strength and be ultimate professionals.

As there are hundreds of ‘professional’ cleaning companies to choose from, hiring a legitimate company shouldn’t take much effort. However, there are fundamental differences between a ‘professional’ cleaning company and a good high-quality professional cleaning service. Many businesses find this out the hard way and end up changing cleaning companies for one or more of the following reasons.

Unclear pricing

Some cleaning companies make it difficult for people to understand the total cost of their service. Due to lack of clarity, commercial business owners can find themselves facing a hefty invoice. If a cleaning company isn’t transparent then don’t sign up for any form of contract. Make sure you know exactly what you’re getting for the money and the exact cost.

Lack of communication

What happens if you have a problem with your cleaning? Does your cleaning company respond right away, or does it take several hours for them to get in touch with you? While it’s to be hoped that your cleaning goes smoothly, it’s vital that you can talk to your cleaning company should any problems occur and get the matter sorted out. Communication is essential for conducting business, no matter what type of business it is.

Workforce problems

A good cleaning company should be able to monitor and manage their employees and all staff should be given adequate training and provided with the necessary equipment to consistently maintain high standards. If you walk into an office that hasn’t been cleaned properly, it has the ability to affect your business. Try and prioritise companies that carry out background checks and who recruit people that take pride in their job.

Too many mistakes

Everyone makes mistakes from time to time, but the important thing is to learn from them and improve. One reason that many businesses switch their cleaning company is due to cleaners making too many mistakes. If you continually find broken equipment, doors left open, places that haven’t been cleaned properly, it’s extremely frustrating. We recommend finding yourself a company that employs supervisors to check and double-check the standard of cleaning to make sure no mistakes are being made or areas missed.

Security lapses

For the most part, cleaning companies come in before or after the office has opened or closed which means less disruption to your workforce. This means that you need to be able to trust them and to know that your commercial cleaning company is implementing adequate security screening processes.

Finding a company that delivers results and exceed expectations

Here at MA Services, we provide security, cleaning, and integrated services for our customers that are tailored to their individual needs. Our teams of cleaners are highly trained motivated individuals that enjoy the work they do, while our supervisors carry out regular checks to ensure standards are maintained.

Wherever possible we use ‘green’ products and technologies because we care about our environment. Our goal at all times is to ensure the utmost in cleanliness, safety and hygiene for staff, clients, and visitors.

Whether you need daily cleaning or just a periodic deep clean, we’re flexible to our clients’ needs and can tailor our service accordingly. We’re also transparent about our pricing so there are no nasty surprises when it comes to settling the bill.

If you’d like to find out more about MASG’s cleaning policy or would like a free quote then please get in touch with our experts by calling 1300 020 406.